Terms of Service

Effective Date: February 27, 2026  |  Last Updated: February 27, 2026

1. Acceptance of Terms

By accessing or using the Optovo platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms constitute a legally binding agreement between you and Optovo ("we," "us," or "our").

If you are using the Service on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Description of Service

Optovo is an AI-powered business growth platform that provides tools including but not limited to: CRM, marketing automation, ad generation, email and SMS campaigns, funnel building, website building, SEO tools, social media management, invoicing, scheduling, document management, and AI-powered business intelligence.

3. Account Registration

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

You must notify us immediately of any unauthorized use of your account. We are not liable for any loss arising from unauthorized use of your account.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable local, state, national, or international law or regulation.
  • Send unsolicited or unauthorized advertising, spam, or promotional materials.
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
  • Upload or transmit viruses, malware, or other harmful code.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Attempt to gain unauthorized access to the Service or its related systems.
  • Use the Service to harass, abuse, or harm another person or entity.
  • Generate content that is illegal, defamatory, obscene, or infringes on intellectual property rights.
  • Use automated systems to access the Service in a manner that exceeds reasonable use.

5. Intellectual Property

The Service and its original content, features, and functionality are owned by Optovo and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Content you create using the Service (such as ads, campaigns, websites, and documents) remains your property. By using the Service, you grant us a limited license to host, store, and display your content solely for the purpose of providing the Service to you.

6. AI-Generated Content

Our Service uses artificial intelligence to generate content, recommendations, and insights. While we strive for accuracy, AI-generated content may contain errors or inaccuracies. You are responsible for reviewing and verifying all AI-generated content before use. We do not guarantee the accuracy, completeness, or suitability of AI-generated content for any particular purpose.

7. Payment Terms

Certain features of the Service may require payment. By subscribing to a paid plan, you agree to pay all applicable fees. Fees are non-refundable except as required by law or as explicitly stated in our refund policy. We reserve the right to change our pricing with reasonable notice.

8. Third-Party Integrations

The Service may integrate with third-party platforms (such as social media networks, payment processors, and communication providers). Your use of these integrations is subject to the respective third-party terms and privacy policies. We are not responsible for the practices or content of third-party services.

9. SMS/Text Messaging Terms

Optovo may offer SMS/text messaging services as part of the Service. By opting in to receive text messages from Optovo, you agree to the following terms:

  • Consent: By providing your phone number and opting in, you expressly consent to receive recurring automated SMS/MMS messages from Optovo, including project updates, service notifications, appointment reminders, and promotional messages.
  • No Purchase Required: Consent to receive text messages is not required as a condition of purchasing any goods or services.
  • Message Frequency: Message frequency varies based on your account activity. You may receive up to 10 messages per month.
  • Message & Data Rates: Standard message and data rates may apply. Contact your wireless carrier for details.
  • Opt-Out: You may opt out at any time by replying STOP to any message. You will receive a single confirmation message and no further messages unless you re-subscribe.
  • Help: Reply HELP for assistance, or email [email protected].
  • Supported Carriers: Compatible with all major US carriers. Carriers are not liable for delayed or undelivered messages.
  • Privacy: Your phone number and opt-in data will not be shared with third parties for their marketing purposes. See our Privacy Policy for full details on how we handle your data.

We use Twilio as our messaging platform provider. By using our SMS services, you also agree to Twilio's Terms of Service as applicable to message delivery.

10. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to the practices described in our Privacy Policy.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OPTOVO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Optovo and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately. You may terminate your account at any time by contacting us.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in California.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

16. Contact Us

If you have any questions about these Terms, please contact us: